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Hannah Batts Account Team

We take a team approach to serving our clients. While Hannah is your Account Manager, here is the team that is here to help you be successful. 

Project Lead

Hannah Batts - Senior Account Manager

Role - Primary contact for your projects by learning your challenges and creating proposals with creative solutions.

More about HannahYour team is ready!

Follow Up Support

Ryan Spannagle
Senior Account Coordinator

Role: Follows up on project proposals and previous orders, manages production questions and issues, ensures on-time delivery and provides delivery information.

More about ryan

Client Strategist

Katie Flores - Client Strategist

Role: Here to learn how we can be the best resource for our clients. Strategic contact for collaboration between our clients and our accounts team.

More about katie

Artwork Design

Amy Pearson
Senior Graphic Designer

Role: Creates the artwork proofs for the logo to be best represented on the products and preps the art for production. Also available to help create a new design from scratch.

more about amy

Fulfillment Specialist

 
Fulfillment Associate - Jenny Spicola

Role: Administers our white glove services of fulfillment, mailings, and inventory management and ensures top-notch quality control.

more about jenny

Captain

Michael Wolaver
Founder/Captain

Role: Sets direction of the company and ensures we are properly supporting our clients to help them effectively build and strengthen their communities.

more about michael

Postage Permits

We are happy to mail using a client’s USPS non-profit number. Here are a few best practices for this to go smoothly. Let our team know up front on the project so we can make sure to get the information we need right away. 

While our mail house does prefer to use their permit number for the mailing, we can use the client’s permit, If using their permit number, ensure there is enough postage to cover the mailing.

The information we need to in order to use a client’s nonprofit number includes the following:

Formatting the Mailing List

Our account team will advise on specific requirements for your project’s mailing list.  We generally recommend these best practices to format the mailing list: